Policy Privacy

This document explains the terms under which Charming Places, Lda collects, uses and processes data and information from its customers through its applications.

Charming Places, Lda ensures the privacy of its customers as well as the personal data expressed by them, in accordance with the General Data Protection Regulation (“GDPR”), being responsible for the website: charmingplaces.pt henceforth , the “Site”.

We ask you to read this Privacy Policy attentively and carefully, in order to clarify customers regarding the data collected, purposes of collection, treatment thereof and their rights.

This Privacy Policy applies to data collected and processed within the scope of customer interaction with the Charming Places Site.

Collection of customer data

Charming Places collects data from its readers through the following platforms:

  • Customer registration on the Site;
  • Subscription to newsletters on the Site;
  • Customer contact through contact forms.

Identification and contact: name and academic correspondence address, gender, telephone contact, and address. Whenever a customer registers or places an order.

List of items purchased: information on items that the customer has purchased in their reserved area (whenever the site has this functionality).

Anonymous information: log of activity and navigation on the Site.

Minor Data

Charming Places does not knowingly collect (and cannot distinguish) data from minors under the age of 16. However, with the information that data from minors has been collected, Charming Places will immediately proceed to delete them.

Use of data collected

Charming Places uses the data collected for the following purposes:

  • Provision of its services to the customer;
  • Provision of customer support;
  • Fulfillment of contractual and legal obligations;
  • Provision of information and content of interest to the customer;
  • Improvement of the functioning of the Site, including content management and prioritization.

Data transmission

Charming Places does not transmit any data about its customers.

Rights of Data Subjects

Charming Places customers have and can exercise the following rights in the context of their personal data:

Right to Information – at the time of collection or processing, the holder of personal data has the right to be informed about the orientation of the treatment, conditions of access and rectification and which data are mandatory and optional will be collected.

Right of Access – the holder of personal data has the right to access them, without restrictions or delays, as well as to know what information is available about the origin of the data, purposes of treatment and communication of the data same to third parties.

Right of Rectification – the holder has the right to demand that the data concerning him/her be accurate and current, allowing at any time to request its rectification.

Right to Erasure – the data subject has the right to have their data no longer subject to treatment, erased and eliminated, under certain conditions, in the event of:

  • no longer necessary for the purpose for which they were collected;
  • withdraw their consent or object to their processing;
  • the data processing does not comply with the legal provisions.

Right to Limitation of Treatment – the holder of personal data has the right to have it limited only to what is essential for the purpose of treatment.

To exercise their rights, the data subject must send an email with their request to info@charmingplaces.pt.

Data Retention Period

The data collected are subject to treatment for the period strictly necessary to achieve the specific purpose of each one.

The identification data of registered customers and the list of purchased items are kept as long as their relationship with the customer is maintained, so they will remain until the customer proceeds to delete their registration on the Charming Places website or, at the limit, until the expiry of the data retention periods established by law.